Account Switching

AgencyKey allows you to be logged into multiple CRM accounts simultaneously and quickly switch between them. This feature is available exclusively in the desktop application.

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Profile menu

Click on your avatar in the top-right corner to open the profile menu. The menu displays:

• Your avatar — Profile picture or initials
• Username — Your display name
• Email — Your account email
• Sign Out — Log out of the current account

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Multiple accounts (desktop only)

In the Electron desktop app, you can add multiple CRM accounts and switch between them without logging out.

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Adding a new account

1. Click on your avatar in the top-right corner
2. Click Add Account at the bottom of the menu
3. Log in with your credentials in the new window
4. The new account will appear in your account list

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Switching accounts

When you have multiple accounts, the profile menu shows all your logged-in accounts:

• The current account is highlighted with a checkmark
• Click on any other account to switch to it
• Each account opens in a separate window with its own session

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Keyboard shortcuts

Use keyboard shortcuts for quick account switching: Shortcuts work for the first 9 accounts in your list.

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Isolated sessions

Each CRM account maintains a completely separate session:

• Accounts don’t share cookies or authentication data
• Each account has its own browser partition
• Actions in one account don’t affect others
• You can work with different teams or agencies simultaneously

This isolation ensures security and prevents accidental cross-account actions.

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Account switcher on login page

When you have multiple accounts in the desktop app, the login page displays your account list in the top-right corner. You can click on any account to open its window directly, without going through the profile menu first.

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Window restoration on restart

The desktop app remembers which account windows were open when you quit. On the next launch, it automatically reopens only those account windows, restoring your previous workspace.

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Signing out

To sign out from the current account:

1. Click on your avatar in the top-right corner
2. Click Sign Out
3. You will be redirected to the login page

In the desktop app with multiple accounts, signing out only affects the current account window. Other account windows remain active.