Chat list
The chat list on the left side shows all your conversations. Each item displays:
| Element | Description |
|---|
| Avatar | Fan’s profile picture with online indicator (green dot) |
| Name | Fan’s display name (or custom nickname if set) |
| Last message preview | Beginning of the most recent message |
| Typing indicator | Animated “typing…” when fan is typing a message |
| Time | When the last message was sent |
| Unread badge | Blue number showing unread message count |
Typing indicator
When a fan is typing a message, the last message preview is replaced with an animated “typing…” indicator with bouncing dots. The indicator disappears after 5 seconds of inactivity or when the fan sends a message.
Visual indicators
Icons that may appear on chat items:
| Icon | Meaning |
|---|
| Green dot on avatar | Fan is currently online |
| Muted icon | Notifications are turned off for this chat |
| Media icon | Last message contains photos or videos |
| Megaphone icon | Last message was sent via mass mailing campaign |
| Star badge | Fan is also a creator on OnlyFans |
| Colored squares (left edge) | Custom list membership indicators |
- Total spent — Amount this fan has spent with this creator
- Max spent — Highest amount spent across all creators (if available)
- PPV rate — Percentage of paid content purchased (shown as progress bar)
- “Broke” indicator — A sad face icon with “Broke” label appears instead of Max spent when the fan is unlikely to make purchases (see Insights Panel for details)
Filter tabs
At the top of the chat list, tabs help you filter conversations:
System filters
| Tab | Shows |
|---|
| All | Every conversation |
| Priority | Chats marked as priority by OnlyFans |
| Unread | Chats with unread messages |
| Pinned | Conversations you’ve pinned |
| With Tips | Fans who have sent tips |
Custom lists
Your custom fan lists also appear as filter tabs. Click any list name to show only fans in that list.
- Pinned lists appear directly in the tab bar
- Other lists are available in the dropdown menu (click the arrow)
List dropdown
Click the dropdown arrow to access more lists:
- Search — Find lists by name
- Pin/Unpin — Click the pin icon to add list to the tab bar
- Customize order — Rearrange list order (opens OnlyFans list settings)
The toolbar above the chat list contains quick actions:
Search
Type to search conversations by fan name. The list updates as you type.
- Click X to clear the search
- Search works within the currently selected filter tab
Online filter
Click the filter icon to show only online fans:
- Toggle Online to filter
- Shows count of currently online fans
- Blue dot appears on the icon when filter is active
Display settings
Click the gear icon to customize how the chat list appears:
| Setting | Effect |
|---|
| Hide emoji in name | Removes emojis from fan display names |
| Hide emoji in messages | Removes emojis from message previews |
| Show list icons | Shows colored squares for list membership |
| Mark creators | Shows star icon for fans who are creators |
| Action | Description |
|---|
| Mark All Messages As Read | Clears unread count for all visible chats |
Chat navigation
Opening chats
- Click a chat to open it in the current tab
- Cmd/Ctrl + Click to open in a new background tab
Use Cmd/Ctrl+Click to queue multiple chats for review without losing your place in the list.
Chat tabs
When you open multiple chats, they appear as tabs at the top. You can:
- Click tabs to switch between open chats
- Close tabs by clicking the X
- Reorder tabs by dragging
- Right-click for additional options
Swipe left — toggle read/unread
Swipe left on a chat to toggle its read status:
- If the chat has unread messages, swiping marks it as read
- If the chat is already read, swiping marks it as unread
- A quick way to manage read status without opening the chat
When a chat is open, the header shows:
| Element | Description |
|---|
| Back arrow | Return to chat list |
| Fan name | Click to edit custom nickname |
| Online status | Shows “Online” or last seen time |
| Lists button | Manage which lists include this fan |
| Mute button | Toggle notifications for this chat |
| Translate button | Enable/disable auto-translation |
| Search button | Search within this conversation |
| Pinned messages | View messages you’ve pinned |
| Menu | Additional actions (block, restrict, etc.) |
The Fan name (rename), Lists button, and Mute button are only visible if you have the required permissions. If you don’t see these controls, contact your admin to check your role settings.
| Action | Description |
|---|
| Block | Prevents the fan from contacting this creator. Opens OnlyFans confirmation dialog. |
| Unblock | Restores blocked fan’s ability to contact. |
| Restrict | Limits the fan’s interactions (messages are hidden/filtered). Applied immediately. |
| Unrestrict | Removes restriction from the fan. |
Block vs. Restrict: Blocking completely prevents contact, while restricting limits visibility. Both actions are reversible.
Notes bar
A compact notes bar appears above the chat messages area. It provides quick access to fan notes without opening the Insights Panel.
- Hover over the bar to expand it in place and see the full note text
- Edit notes directly in the expanded bar
- Notes are saved automatically when you click away — a green checkmark confirms success, a red icon indicates an error
Use the notes bar to quickly check or update fan details without leaving the conversation.
| Action | Shortcut | Description |
|---|
| Open in New Tab | T | Opens chat in a new browser tab |
| Add to List | L | Add fan to a custom list |
| Mark as Read/Unread | R | Toggle read status |
| Mute/Unmute | M | Toggle notifications |
| Delete Chat | D | Remove the conversation |
Tips
- Quick status check: The online filter shows how many fans are active right now
- Organize with lists: Use custom lists to segment fans by type, spending, or priority
- Keyboard shortcuts: Use Cmd/Ctrl+Click for efficient multi-chat workflows
- Clean display: Hide emojis if they make names hard to read
