Registration & Login

Registration differs for an agency Owner and an invited team member. Use an email address you control and create a separate AgencyKey login for each person. Create an AgencyKey account, or sign in if you already have one.

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Creating your account

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Step 1: Choose your role

Open the AgencyKey registration page. You’ll see two options:

• Create a new agency — Choose this if you’re an agency owner setting up a new workspace for your team.
• Join a team — Choose this if you’ve received an invite code from an existing agency and want to join as a team member (manager or chatter).

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Step 2: Complete the correct form

For a new agency, enter your email, password, password confirmation, accept the terms, and complete the captcha. For an invited member:

1. Open the invitation link, or choose Join a team and enter the 6-digit invitation code.
2. Create and confirm your password, then accept the terms.
3. Continue with the email already attached to the invitation. You do not need to type it again.

Passwords must contain at least 8 characters, including an uppercase letter, a lowercase letter, and a number.

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Email verification

After creating a new agency, the Owner verifies the registration email. Invited members use the verified invitation instead.

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Step 3: Check your inbox

Open your inbox and find the AgencyKey message containing an 8-character verification code.

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Step 4: Enter the verification code

Enter the 8-character code and click Verify email. Use the most recent code: requesting another code replaces the previous one. Follow the expiry stated in the email and request a new code if it is no longer accepted. Invited members have already proved control of the invitation email and do not complete this separate email-verification step.

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Signing in

1. Open the AgencyKey sign-in page in your browser or use the desktop app.
2. Enter your own AgencyKey email and password, then click Sign in.
3. If two-factor authentication is enabled, choose an available method and enter the authenticator code, newest email code, or one unused recovery code.
4. Confirm that the Dashboard shows the intended agency, your profile, and the sections allowed by your role.

Use Forgot password? if you cannot remember the password. If AgencyKey reports an invalid email or password, check both fields instead of creating another account. See Password Recovery for the complete reset flow.

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First sign-in and time zone

If your profile does not yet have a time zone, AgencyKey opens a required time-zone dialog. Confirm the detected zone or choose another one, then click Continue. This setting follows your CRM account across devices.

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Registration troubleshooting

Didn’t receive the verification code?

• Check your spam or junk folder
• Click “Didn’t receive the code? Resend” to request a new code
• Verify that you entered the correct email address

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Already have an account?

If you already have an AgencyKey account, click “Already have an account? Sign in” to go to the login page.

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Next steps

• Password recovery — reset your password if you’ve forgotten it
• First agency setup — finish security, creator, team, sharing, and billing setup
• CRM account security — enable 2FA and save recovery codes