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Every trial link in the table has a detail view called Claimed Fans. It shows new attributed subscribers over time plus a per-fan table of recorded spend.

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How to open it

You can open the Claimed Fans view two ways:
  • Click the Details action in a trial link’s row.
  • Click any funnel number in the row — Subs, 1+ Msg, 3+ Msgs, $1+, or $500+. The view opens already filtered to that stage.
Claimed Fans view with subscriber chart and stage-filtered table
Opening Claimed Fans requires the Trial Links View details permission.

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Timeline chart

At the top, the chart plots new subscribers per selected interval. It contains one Subs series; it is not cumulative and does not show clicks. It shows whether a promo kept adding subscribers or fizzled out after the first day.
The chart uses the period selected on the main Trial Links table. Without a main period filter, it covers the link creation date through today. The period control inside the detail view is currently read-only. You can group by day, week, or month, switch Area/Column, and export PNG or CSV.

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Claimed fans table

Below the chart is the list of fans who claimed this trial link, with all of their spending shown next to each name.

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Stage filters

The row of tabs above the table lets you narrow the list to a single stage of the funnel. The number next to each tab shows how many fans are in it.

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Columns

A total row at the bottom sums each column, so you get an instant read of the per-fan economics for this trial link.
Opening the chat with a fan requires the “View chats” permission. Without it, the fan name is visible but not clickable.

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Export

  • Export CSV — download the current fan table as a spreadsheet, up to 10,000 rows.
Filter by a stage first — for example $500+ — then export, and you get a clean list of just your top spenders from that promo.

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Stop, hide, or delete a trial

The Claimed Fans view keeps its numbers no matter what happens to the trial link itself. Here is how each lifecycle action affects the data.

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Stop a trial early

Use the Stop action to close a link to new claims before its own expiry date or fan limit is reached. The link turns Expired, but it stays in the list with all its numbers intact — the timeline and fan breakdown are kept. Fans who already claimed the link keep their configured Trial Duration; Stop does not shorten their individual trials.
Stop only appears for trials that are still active. A link that has already reached its end date or fan limit is Expired already, so there is nothing to stop.

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Show or hide expired trials

The Show Expired toggle on the trial links page controls which links you see:
  • Off (default) — active trials only, so you focus on what’s still running.
  • On — expired trials instead of active ones, so you can revisit a finished promo and open its Claimed Fans view.
Historical numbers for an expired trial stay available whenever you turn the toggle on.

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Delete a trial

Delete permanently removes the trial link from normal management. This cannot be undone. Export any report you need first; do not use Delete as a reporting-retention workflow.
If you might need the history, use Stop instead. It makes the link Expired and keeps its historical metrics available through Show Expired.